LEAD UX DESIGNER
Hello, I’m Eddie Cook.
With a strong foundation in user experience design and broad experience managing cross-functional projects, I bring a versatile skill set that aligns well with UX and project management roles. My background spans application development, data and analytics, reporting and BI, and product design. In each of these areas, I’ve successfully led teams, coordinated complex initiatives, and delivered high-quality results on time and within scope.
Throughout my career, I’ve consistently demonstrated strong leadership, strategic thinking, and problem-solving capabilities. I’m skilled at identifying project risks early, streamlining workflows, and fostering collaboration across disciplines. My ability to communicate effectively with both technical and non-technical stakeholders has been instrumental in aligning teams, driving progress, and delivering impactful outcomes.
At the core, I’m someone who works with focus, thinks critically, and brings energy and commitment to every project I take on.
Work History
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2023 - Present
UPS
Led a team to define and implement a cohesive UX vision for data-driven and AI/ML-enabled products, ensuring alignment with corporate strategy. Oversaw end-to-end project execution with a focus on user experience, data interaction, and system scalability. Spearheaded the creation of a data design system to standardize components, visualizations, and interactions across platforms, enabling consistent and intuitive access to complex data and AI insights. Developed project plans that bridged user needs, technical feasibility, and business goals—delivering measurable impact across multiple initiatives.
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2019 - 2023
UPS Airlines
Led a team to define and implement a cohesive UX vision for data-driven and AI/ML-enabled products, ensuring alignment with corporate strategy. Oversaw end-to-end project execution with a focus on user experience, data interaction, and system scalability. Spearheaded the creation of a data design system to standardize components, visualizations, and interactions across platforms, enabling consistent and intuitive access to complex data and AI insights. Developed project plans that bridged user needs, technical feasibility, and business goals—delivering measurable impact across multiple initiatives.
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2019 - 2021
UPS Airlines
Working closely with Business Analysts, Scrum Masters, Developers, and Product Owners across multiple agile teams on TMS (Transportation Management System) to design and develop the next generation of internal systems to support UPS’s transportation logistical network and telematics.
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2019
UBrands LLC
Worked as a industrial designer on the design team. My main responsibilities were to conduct usability testing on factory samples, product research/development, & creating CAD model prototypes.
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2017
Tricycle Design Studio
As a Product Design Intern at a small studio, I support the design process from research to UI, contributing to real client projects and collaborating closely with a tight-knit team to craft thoughtful, user-focused digital experiences.
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2018
IN.ID USA LLC
Designed and developed a user-friendly, visually engaging website experience to support a local flooring company’s presence at an upcoming trade show. Focused on clear navigation, product highlights, and lead capture to drive customer interest and booth traffic. Collaborated closely with marketing and sales teams to align the digital experience with trade show goals, ensuring a cohesive brand presence across web and in-person channels.
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2014
Blue Ocean Design Studio LLC
As a Graphic Designer at an advertising design studio, I create digital advertisements and campaign visuals that align with brand strategy. I work closely with the creative team to develop engaging, effective designs for web, social, and other digital platforms.
